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Essay / Business communication - 1784
Business communication must become interpersonal again. Regardless of how we think our human forms came to be, we were built to need personal contact and function best with face-to-face communication. As children, we sought the comfort of touch, a hug from our mother. As teenagers, we held hands with our boyfriend or girlfriend. As adults in the workforce, we still need to feel that connection and comfort with our families and the people we work with. As Susan RoAne (2008), owner of a speaking, consulting, and coaching business, explains, we feel this connection by getting to know each other and building trust by communicating in person. Through this interpersonal interaction, we not only feel more comfortable with the people we collaborate with, but we can also better share our thoughts and understand what those people are saying verbally and on paper (p. 60). Do you trust someone you've never met in person? Most people say no, because there is no connection between you and the person until you meet. It's important for employees to feel a connection to their work and feel that what they do matters to the company and their colleagues. Employees feel a connection when they participate in regular face-to-face interactions with their colleagues. Relationships are important in business because, as internationally renowned speaker and consultant David Ryback (2010) states: “Business cannot exist in the absence of human relationships, the stronger the relationships, the greater the potential for success of the company is big. » (Ryback Cathcart and Nour 2010, p.19). The strength of relationships with coworkers correlates with how connected employees are to their work. When a connection is made, trust follows. Confidently, employee...... middle of paper...... Normally, in a company where people work in teams, they meet every work day to discuss the task at hand . A brainstorming, information discussion and team meeting is not only very beneficial for the business but also builds connections and trust between team members and allows for regular face-to-face communication. Teams leverage each other’s strengths. Another way teams function well is how they use communication technologies only to facilitate their communication within and outside the group. Team members do not rely on technology because the expectation is that if you are part of the team, the employee is committed to working in person with the team. Teamwork adds individual engagement to work by allowing team members to see how their work contributes to the project and later see how the team's completed project contributes to the company as a whole..