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  • Essay / Importance of Help Desk - 1089

    They demanded a scalable help desk solution in every branch. The concept of a help desk always addresses the need for improved customer support, avoiding fewer interruptions and technical issues, internal technical services operating at peak performance and a plan to adapt to this change in a positive way. Work cited “Help Desk”. Wikipedia. Wikimedia Foundation, August 24, 2014. Web. September 10, 2014. “META Group evaluates the automated security administration market. » - Planet e-security. Np, June 1, 2010. Web. September 12, 2014. .Procurement Advisors, Outsourcing Services, Offshore Outsourcing, Shared Services, Outsourcing-TPI. " Procurement Advisors, Outsourcing Services, Offshore Outsourcing, Shared Services, Outsourcing-TPI. Np, March 19, 2007. Web. September 12, 2014. . "Recognizing the Value of the Helpdesk." TechRepublic. Np, January 8, 2008. Web . September 12, 2014. “Service Desk or Help Desk? » ARINC Managed Services Blog. Np, and Web. September 12. 2014.