In situations of antagonism, which replace cooperation with formal rules. Today, organizations of this type have very few cases of teams, which practice never including employees of different levels. The quality of the work environment will be determined by the way in which one's personal activity develops within the organization. Although human beings tend to seek and provide their services to an organization, research on the subject over the past two decades reveals this. That to improve productivity it is essential to improve the quality of the working environment, managerial criticism cannot maintain significant progress in productivity levels because the deterioration of the working environment not only leads to lower levels higher absenteeism, turnover rates and resignations, but also slowness, apathy and