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  • Essay / Web-based software supporting service delivery

    “Technology is now being applied to increase the efficiency and effectiveness of services, to meet reporting requirements and to remove old barriers to capacity or service" (Davis, Fanning, Smith & Shaw (n.d., p. 10). Social service organizations face many challenges in providing services to clients. Many challenges can be addressed through the use of software Web-Based Software Designed to Help Agencies Meet Needs, Achieve Their Goals, and Fulfill Their Missions provides a review of Web-based software useful in providing services to clients, the benefits of using these programs, and the factors that determine. which programs should be used to meet the needs Accenture Health and Human Services Web Software “The Accenture Health and Human Services software suite is a set of flexible, adaptable, standards-based solutions that support citizen service delivery. across programs, service providers, and multiple agency service delivery models while preserving existing IT investments” (Accenture, 2013, p. 02). The Accenture software suite facilitates information sharing, coordinates efforts across agencies, and provides clients with a single point to access various services in one streamlined package. Accenture enables agencies to quickly connect to services for families. The software also connects stakeholders across the social services ecosystem. This allows stakeholders to see which programs are working and which are not. The Accenture website further states: “The software suite provides case managers with a comprehensive view of the programs a family is currently enrolled in and helps them better quickly and effectively assess what additional needs they may need” (Accenture , 2013, p. are five essential components middle of paper ......vices. Retrieved from http://www.att.com/Common/files/pdf/npower_health_and_human_services.pdfDavis, J., Fanning, J., Smith, J. & Shaw, P. (nd) NPower Technology Guide for Business Leaders non-profit organizations. A mission tool for community development. Retrieved from http://www.att.com/Common/files/pdf/npower_community_development.pdfFAMCare. (2013, December). Web-based case management software for nonprofit organizations, local and county municipalities, and state social service agencies. Retrieved from http://www.famcare.net/Features/WebbasedCaseManagement.aspxGlobal Vision Technologies. (2011). FAMCare... Case management for child protection, social and social services. Retrieved from http://www.globalvisiontech.com/Solutions/SocialServicesCaseManagement/tabid/74/Default.aspxOracle. (2013, December). Social services. Retrieved from http://www.oracle.com/us/industries/public-sector/028793.htm