How might Singaporean society differ without these technologies – would society be more or less heavily regulated? Lee recommends analyzing politics and society by addressing how power struggles and relationships played out before the Internet era, including the maintenance of political control through public support (2005: 74). Foucault defines “governmentality” as the point of contact where the technologies of power interact with the governed. This prompts Lee to posit that, to maintain power in the Internet age, "governments must be actively involved in shaping the design as well as the societal, cultural, and regulatory environment in which the Internet and other new media technologies work” (2005: 75). One example of how the Singapore government has used technology to build greater trust and restore flagging public confidence is its online tax filing system. The e-filing system has been described as one of the most definitive e-government projects, introduced by the Inland Revenue Authority of Singapore (IRAS) as a confidence-building mechanism (Tan et al., 2005:2 ). The electronic filing system has been a remarkable success for e-government. The success of the electronic filing system has been unprecedented in terms of compliance and has managed to reverse negative public opinion at a phenomenal rate (Tan et al., 2005: 2). Srivastava and Teo explored how the Singapore government used “citizen trust” on technology initiatives to promote and maintain “trust in e-government” (2005: 721). They say this has largely been achieved by encouraging measures to build institutional trust through transparency and soliciting citizen feedback. They attributed the enormous success of Singapore's e-government programs...... middle of paper ..., which track users' digital footprints and activities. Physical surveillance, in the form of Internet searches and computer hacking, is technically feasible but financially impractical. Such a measure also compromises privacy and democracy. Conversely, the use of legislation to regulate and/or control the Internet has a number of advantages in terms of ease of enforcement, feasibility and transparency of legal processes (Johal, 2004: 4). However, the legislature is deliberately vague and the language ambiguous, allowing for some flexibility of interpretation in the event of new developments (Endeshaw, 1996: 210). For example, the Internet Code of Practice which states that "(prohibited) material is material objectionable on grounds of public interest, public morality, public order, public security and national harmony » (in Johal, 2004: 5).