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Essay / The role of a mediator in a conflict - 1159
The conflict with Mr. Doe and Mr. Tono has dimensions on several levels within the conflict. Conflict involves multiple parties and each party brings a different dynamic. By participating in mediation, each party would have a different view of how events occurred before the conflict. Vindelov (2012) describes that the parties developed a different vision and positions on the course of events. Communication between multiple parties and different points of view is key. Each party wants to express their point of view, which creates a dialogue between the parties. Vindelov explores through dialogue, each party gains a better understanding of how the other parties perceived the conflict (2012). Certain roles and skills are necessary as a third party to the conflict. A mediator can play different roles within mediation. The only key role to play in this type of mediation would be that of communicator. In order to communicate, a communicator role conveys information and ideas to the parties in a way they would understand. Stulberg (1987) disputes that parties often do not understand what the other party is saying. The communicator role must have the ability to break things down to a level that all parties can understand. Herrman, H. et al. (2001) shows the appropriate communication style that a mediator must adjust their styles to meet participants in various capacities. The role of the communicator is linked to the role of the translator. A translator will need to understand how things are interpreted between the parties. One function of a translator is to translate statements or propositions into language that increases their likelihood of being favorably received (Stulberg 1987). Mosten (2001) argues that a mediator must have the ability to reframe the words......in the middle of a sheet of paper......problems with the family. Works Cited Beer, J., Packard, C. & Stief, E. (2012). The mediator's manual. Gabriola, BC: New Society Pub. Barsky, E. E (2000).m Conflict resolution for the helping professions. Belmont, CA: Wadsworth. Herrman, H., Hollett, N,. Gale, J. and Foster, M. (2001). Define the knowledge and skills of the mediator. Negotiation Journal, 17. 139-153. Stulberg, J.B. (1987). The work of the mediator. In Chapter 4 of Taking Charge/Managing Conflict. 31-41 Lexington, MA: Lexington Books. Mosten, FS (2001) Can You Do the Job. In Chapter 3 of the Mediation Career Guide: A Strategic Approach to Building a Successful Practice. pp.34-45. San Francisco, CA: Jossey-Bass Publishers. Vindelov, V. (2012. Underlying values and assumptions. In Chapter 2 of Reflexive Mediation with a Sustainable Perspective. pp31-47. Copenhagen, Denmark: DJOF Publishing.