The NHS Results Framework has five standard areas which aim to improve the quality and outcomes of care and services provided to patients and service users (National Quality Board, 2011). As such, this project plan focuses on Area 2, as was previously mentioned, and is based on improving the quality of people with long-term conditions. Nurses will provide patients with advice on self-care regarding cardiac discharge, identifying how to improve and manage their condition so that they can continue their normal lifestyle. Additionally, patients will be counseled on how to overcome stress and depression, which will help them maintain life activities (DoH, 2013). The National Institute for Health and Care Excellence (NICE) has developed its area of ​​concern for quality improvement in relation to the prevention and treatment of various types of health problems or services. health. Therefore, during this innovation, team members will ensure that patients are safe and not harmed by the change that aims to help them; care is effective, delivered according to best available evidence-based practice and person-centred; ensure that patients are the first concerned when making clinical decisions; avoid unnecessary delays and provide timely care (Health Foundation, 2013). Frances Report (2013) reported on what led to the failure of the care that Mid Staffordshire NHS Foundation Trust provided to patients. He reported that this failure is the result of negligence, lack of good leadership and incompetence of fundamental nursing care on the part of healthcare professionals, which requires a major change in the culture of the NHS across the country. Therefore, the innovation team cultivates the culture of transparency, honesty, truth...... middle of paper......culture which is the 6 C's and they are the following: attention, compassion, courage, communication, competence. and commitment. They will provide the highest quality of patient care and services. being more responsible, working collaboratively, being involved, showing compassion and providing adequate care plans to improve current and future services to support change (NHS Confederation, 2012). Therefore, various leadership skills such as verbal and non-verbal communication will be used appropriately in this setting. innovation because this innovation will take a few months (Ellis and Harley, 2008). Using different leadership skills will help the leader manage the team by encouraging them; and teach them the importance of the new change in the healthcare industry and its importance in improving the quality of care provided and patient safety (Institute for Innovation and Improvement, 2006).