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Essay / Chattanooga Ice Cream Division Questions and Answers
a) What is your assessment of the effectiveness of the Chattanooga Ice Cream management team? List specific examples needed to support your assessment. The drastic changes that were happening in this division left everyone confused and uncertain about their future. They don't want to be involved in decisions about the business because they've never been involved before. This affected their effectiveness as a whole team. EX: When asked to find solutions to many problems, no one has a solution, but only wants to blame others. The lack of power over the division depleted the team's support. The leadership team is not working together as a whole. The retirement of Ben Wedemeyer caused a lot of disruption within the team. They don't understand why? The team is not used to being involved in day-to-day affairs, as Charlie's grandfather makes all decisions regarding company affairs. Charlie would thus benefit from his grandfather's resources, which could allow him to manage the company's problems more effectively.b)...