Gap Analysis: Global CommunicationsThis article aims to define a problem that currently exists at Global Communications, a telecommunications company, and develop a solution, as well as alternative solutions that could be used to resolve the issue. When making business decisions for a large company, there are opportunities and challenges that must be evaluated to determine the final decision. Throughout this document, the reader will receive background information, as well as the expected opportunities and challenges that will affect global communications and the underlying goals we are working toward. Three years ago, Global Communications stock was trading at $28 per share. Currently, the company has experienced significant inventory depreciation (Global Communications, p. 1). The main reason behind this is the competition that currently exists. All markets have shifted to the same activities, including local, long distance and international markets (Global Communications, p. 1). Instead, the cable companies came on the scene, putting an end to all the profits made in every market. Global Communication had to come up with a plan to solve the problem of losing stock value. This new plan, however, has not only given GC many opportunities, but there are also challenges ahead, and not all employees, including union workers, will be happy with the overall solution the company is proposing (Global Communications, p. 6).Situation AnalysisIdentifying Problems and OpportunitiesA major problem is the effect the solution has had on unionized workers due to the finding that more than 20% of education benefits and health benefits they once had had to be abandoned..