According to my research, the first meeting is very important because it often determines whether the customer will buy or not. Focusing on initial communication will allow me to identify my client's wants and needs, as well as their communication style, which will allow me to use style flexibility, which is an adaptation of my communication style to s adapt to the needs of my client (Manning et al., 2014). This will allow me to ensure that I offer the most value to my client, maintain my relationships stable and ensure that my relationship strategy is