This Spring 2015 semester, I was interning with the Milan Police Department in Milan, Michigan. Milan is a very small, safe community. Before starting my internship, I asked my friends, police officers and former coach what kind of place Milan and I noticed myself the great first impression of the city of Milan. The outlook of this city made it my first choice for my internship. Many of my university friends are from Milan, as is my old coach. They all recommended Milan to me and all had good things to say. Those who reside in Milan most often say that it is the people here who make the environment so special. Everyone is your neighbor, and everyone is very welcoming, according to the police officers I also interned with. We constantly send and receive text messages, phone calls, and internet posts, every second of the day. We can gain insight into a police officer's good, bad and bad behavior in the public eye because it can be instantly recorded, sent to anyone in the world and within seconds it can be posted on the Internet . Since we live in this day and age, agents need to be careful about how they present themselves. Communication skills and character are therefore crucial. By working with the Milan police, I was able to improve my professional communication skills. Not only do officers have enormous responsibilities, but they must also be conscious of how they conduct themselves. As a police officer, you want people to be able to talk to you, and you need to be able to understand the emotion behind what they are saying, that's where character comes in. When dealing with people in the community, you really have to know how to talk to people, whatever the situation. Communication is used regularly, so it's an essential skill no matter what industry you work in. Communication helps family life, professional life and establishes relationships and connections with many people. It can improve teamwork, decision-making and problem-solving in all aspects of life, making life a little easier. This allows us to communicate even in a negative or difficult situation without creating conflict. For a police officer, or anyone else, knowing how to communicate with others makes the job a little more manageable. As a police officer, you must be able to decode and understand who is speaking, listen effectively, and pay attention to body language. Police officers must have the ability to manage stress, especially in difficult and emergency situations. If an agent is unable to do this, their communication would be a disaster. Not only do they