Family entertainment complex oriented toward a specific or historic neighborhood, combining to promote a fantasy-inducing atmosphere that requires costumes and architecture with entertainment and merchandise from Fyall, et al. (2003). According to this definition, one could conclude that water parks are a type of theme parks whose main theme is water and which attract tourists with their exotic architecture. A water park is an amusement park with rides that involve water and areas where people can play or swim in water and that feature water play areas, such as water slides, wading pools, artificial rivers and everything that combines with water. Water games are fun for people who participate in them and feel extreme excitement about water. Water parks (also called water parks) are entertainment parks intended for a day full of emotions, away from home. Water parks are a separate class of parks. Regardless of their categorization as a type of theme park or a type of "entertainment parks" in general, one could conclude that water parks are man-made attractions whose theme is water and whose main purpose is to attract visitors and meet their needs. needs. “A recreational area offering water sports, other water activities and visual attractions such as waterfalls. Additionally, admission will normally be charged according to Medlik (2003). According to Beaver (2002), the use of the term water park varies: it can be a large water sports complex or a tourist attraction such as a water theme park, or a combination of both . This means that the water park is exciting with a combination of water for the tourist to visit. Besides, the water park is very famous among people and it is one of the most exciting parts of family vacations. Many family centers...... middle of paper ...... This research will also benefit Malaysia's economy in the tourism industry. 1.6.2 Towards Tourism in Malaysia This research also provides benefits for tourism in Malaysia because they know more information about both of the water park. So from this information they have the opportunity to decide where to go, either Legoland or Sunway Lagoon. As part of this, the customer can give their opinion or comment on any aspect so that what their wants and needs will approve. 1.7 Scope of the Study This research will focus on customer expectations from the water park in the context of Malaysia: Legoland vs Sunway Lagoon. This involves 200 respondents who participate in the organized experiment to see if they prefer Legoland or Sunway Lagoon compared to their expectations and undergo the entire experience. The researcher selected the respondent from within and outside Universiti Teknologi Malaysia (UTM).).