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Essay / Ikea Communication - 1165
Effective communication at IkeaCommunication is the key to the success of a business because everything is done correctly and works well, thus also being well organized. In a business, communication not only takes place between the business and its purchasing customers, but also with their suppliers, within themselves and with all stakeholders involved in the business. This includes all internal and external customers. Effective communication takes place if the chosen method works correctly for the situation in which the company and the recipient find themselves. For example, Ikea may not choose to advertise on television that it has a product in stock. which customer was asking, because it is not guaranteed that they will watch this particular channel. The best way to inform him is to telephone him directly to ensure that he has received the message clearly. There are many methods by which businesses can use to communicate their messages to their stakeholders.1. Face-to-face and oral communication2. Written communication3. Visual communication4. Electronic communicationFace-to-face and oral communicationThis mode of communication is probably the one that is probably the most used because it has few defects compared to other means of communication. Face-to-face, you not only analyze the words exchanged but also the body language (for example towards a customer). For example, when I visited the local Ikea store, there was an employee near the entrance and she asked me if I needed help. I noticed what she was communicating to me and I also noticed that she seemed very approachable because her hands gestured that she wanted to help...... middle of paper ...... our page. Electronic communication is not just about having a website; there are other aspects as well. E-commerce is available on the Ikea website in some countries, and they provide an email address for customers who have questions about their business. A customer service telephone number is listed on the “Contact Page”. also, so if anyone would like to speak to the company using this particular method, they can find out how to do it through the website. During my visit, Ikea assured me that they had surveillance cameras in the store to monitor what was happening. .When an employee wants to reach another colleague, they have pager-type devices with which they communicate and contact each other. This is useful because if the manager has an urgent need to handle a difficult situation, the employee can contact him through this effective method..