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  • Essay / Conflict Case Study - 1268

    109). Jill initially displays a competitive style by not recognizing Dan's conflicting priorities and offering to find her own supplier. Pruitt, Rubin, and Kim (1994) found that “competition is a “softer” form of competition. (as cited in Folger, Poole, & Stutman, 2013, p. 115) Rivalry provides some flexibility in the situation as long as the individual's goals are not compromised. It is difficult, given the limited history of Dan and Jill's prior interactions, to determine whether this was a way of "softening" his style by offering to help preserve the relationship or whether he was a bigger threat to indicate that she would do what she would do. takes to get what she needs. Dan also demonstrates a competitive style by stating his priorities and not proposing alternatives or working to agree on an acceptable timetable for satisfying individual needs. Lack of communication, accommodation and collaboration between Jill and Dan prevents resolution of the problem.