Human Relations Perspective in ManagementThe human relations perspective is a way of managing a business where employees are viewed as social beings with complex needs and wants, as opposed to simple production units. It is based on the works of Abraham Maslow and Douglas McGregor from the mid-20th century. This perspective emphasizes the social networks present in an organization and uses gratification, not depravity, to motivate in the workplace. The human relations perspective developed in the mid-20th century and was an extension of the behavioral perspective. Before behaviorism, almost all management was viewed from the classical point of view. This view focused specifically on how to create greater efficiency through technical processes without worrying about the social aspect of work. It was only after Hawthorne's experiments that people began to realize that worker happiness had a major effect on overall productivity. The experiment began as a test of the effects of different work environments on productivity. However, as they progressed, the researchers found that no matter what change they made, productivity increased. They therefore concluded that productivity increases when employees receive attention and have a say in decisions that affect their work. (Kinicki, A. and Williams, B.K. (2008). Chapter 2. In Management: A Practical Introduction (pp. 46-49) NYC: McGraw Hill.) Previous perspectives neglected the relationship between the employee and the work group that he/she was associated with. Hawthorne's experiments led to the establishment of the behavioral view. This view has a more psychological approach to management with emphasis on understanding middle of paper......use Coopers) This helps give employees a sense of importance within the organization and helps them fulfill their objectives, “esteem needs” according to Maslow. They train their managers to “… support and supervise rather than direct” (Milton, F., M. (nd). Innovation Survey. Extracted on 15 September 2008 from PricewaterhouseCoopers) They believe that it is up to managers to create an open environment where people's natural abilities can be recognized. The human relations perspective is based on a more psychological approach to management and seeks to create value. efficiency in meeting the needs of employees The workplace is seen as a social network and employees are seen as human beings and not as production units. A manager creates an open environment where employees feel involved and appreciated in order. to achieve the highest level of productivity.