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Essay / Gap Analysis: Global Communications - 1400
Gap Analysis: Global CommunicationsThe Gap will explain the changes that will need to be implemented for Global Communications to succeed as a viable organization. The analysis will separate the different issues and determine the structure needed to form a plan for moving forward with the globalization of the organization. The company has seen a decline in its stock price and wants to create a new structure to globalize the organization within 3 years. The issues identified with the restructuring of Global Communications are: new value system, communication with key stakeholders, outsourcing/reduction of workforce and stakeholder interest. Throughout this analysis, Global Communications will be referred to as GC.Situation AnalysisIdentifying Problems and OpportunitiesThe company has experienced a decline in its stock prices as low as 50% over the past year and this would be an opportunity for Global Communications to restructure the value system and add new services to conquer a new market segment for the organization (GC scenario). Global will need to create a strategy on what the company's values reflect in today's telecommunications industry market. Global Communications has the opportunity to restructure the company's business model and add additional services to include video and broadband connections for consumers. The addition of services will enable GC to achieve its goal of becoming global in the market. Communication will be a key factor in moving the company forward in restructuring its activities. GC has the opportunity to create a line of communication between interested parties to demonstrate consideration and anticipate changes that will affect everyone the organization encounters. The board of directors is a key element for shareholders when faced with difficult choices for an organization to reevaluate its purpose. The union is a key player that, if communicated correctly, could help explain and position workers with a smooth transition to another job or relocation within the organization. Outsourcing is a very effective way for businesses to save money on certain types of labor. Global is looking at savings of up to 40% by considering an outsourcing plan with national call centers. A strategy will need to be determined to create an educational promotion so that Global's audience understands the company's position and the options it faces in today's market. Shareholder buy-in is essential to turn the company around and understand the changes. that need to happen to make GC a profitable business.