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Essay / Consumer Protection - 2350
Consumer ProtectionIn this guide I will clarify many questions regarding consumer protection. The first question I would like to clarify is what consumer protection is. Consumer protection is about protecting ordinary people who buy goods and services from being sold defective goods or poor quality services by dubious merchants. Everyone has certain basic legal rights if a product or service is found to have a false description, is of poor quality or is not fit for its purpose. There are five main consumer protection laws that serve to protect these rights, they are:1. The Sale of Goods Act 1979 and 1995 (protects the consumer against defective or poor quality products)2. Supply of Goods and Services Act 1982 (service standards are protected by this Act)3. The Consumer Protection Act 1987 (relating to price and safety)4. The Trade Descriptions Acts of 1968 and 1972 (protect consumers from misleading information)5. Consumer Credit Act 1974 (protects consumers when buying on credit) Now that you know a little about consumer protection, I would like to put you in a situation and show you how a consumer can react to a situation in the most efficient way possible. Circumstances regarding consumer protection arise. With a little knowledge of consumer protection laws, a person can make the most of a situation. For example, if you purchased a cabinet or range of cabinets for your kitchen and opened the package and started building it. however, as you build your... middle of paper ...... rather than criminal casesCriminal law the part of the legal system that concerns punishing people who break the lawPetitioner a person who asks for something they believe belong to it or to which they have the right to complain when someone says that something is wrong or unsatisfactoryConsumer protection noun [U]the protection of buyers of goods and services from poor quality or poor quality products dangerous advertisements that mislead people Defendant a person in a court case who is accused of doing something illegal Law a rule, usually established by a government, that is used to direct the way in which a corporation behaves, or whole system of such rules: Legislation law or set of laws suggested by a government and made official by a parliament Offense an illegal act; a crime: