Furthermore, the immediate supervisor is probably best able to relate the individual's performance to what the department and organization are trying to accomplish. • Peer: a person of equal rank in an organization. In some jobs, such as outside sales, the immediate supervisor can rarely observe a subordinate's actual performance. • Subordinates: Evaluation by subordinates can be a useful contribution to the development of the immediate superior and evaluations are of significantly higher quality when used for this purpose. objective.• Self-assessment • Customer service • Computer: Employees spend a lot of time without supervision from their bosses. Now, technology has made continuous monitoring possible and very real for millions of workers. 3.6 PERFORMANCE EVALUATION PROCESS Many organizations strive to get closer to the ideal process. This results in a top-notch assessment system, unfortunately many others do not take one or more of the steps into account and have a less effective system. 3.6.1 Job Analysis The performance appraisal process begins with a job analysis which includes a job description and job specifications. These help set the standard.