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Essay / Team Building and Improving Team Performances - 553
Team Building and Improving Team PerformancesKarli, James and Scout, in their article (2013), “Economic Validation for Performance Improvement Initiative Based on a Strategic Team Development Campaign” ask the question: “Can Team Development Increase Revenue?” This was their study conducted in a selected large casino, and they endeavored to sample the impacts on building teams in an organization to increase revenue. The executive management of the Casino has taken into account the importance of implementing team building aspects, in its efforts to improve customer services and overcome the low customer participation rate, due to low trends. customer spending (Karli, James & Scout, 2013). Additionally, due to the many emerging and current casinos offering similar services, building teams would go a long way in creating a competitive advantage. This required management to implement teamwork within all departments of the casino, from senior management down to the lowest levels of housekeeping. In this team building effort, management has improved the creation of team contracts. They also implement...