It is important to communicate when there is a conflict in the workplace. Always be calm and professional when confronting someone. Workplace conflicts can affect job performance, morale, and can even ruin an organization if not resolved. For conflict to be effective, you must evaluate the situation and the people involved. In my current job, whenever there is a conflict, I immediately try to resolve it. I confront the individual and do my best to resolve the problem. I have learned from my past experience not to dwell on the problem, but to try to resolve it immediately. At my current job, I had to deal with a coworker who was rude at work. I felt frustrated and offended; therefore, I decided to immediately confront the individual. After speaking to my coworker and letting her know how I felt, she apologized for being rude. She was going through personal problems and didn't realize what she was doing. This approach prevents the situation from escalating into something more serious. According to DuBrin (2105), “workplace rudeness is just a natural extension of the rudeness that occurs in daily life ».”