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  • Essay / Low-context communication leads to increased conflict

    From celebrity feuds on Twitter to bullying on Facebook, the online world is rife with conflict. Online classrooms are no different from these online jungles, where words can easily be misinterpreted in the low-context environment of computer-mediated communication (CMC). Conflicting values ​​are imminent in various group contexts, but online-only, low-context communication leads to increased conflict. The first line of defense for managing conflicts is the use of online mediation. A secondary line of defense to resolve conflicts and prevent future conflicts is to replace text-based communication with face-to-face communication using video conferencing technology, in addition to raising awareness of conflict management styles. Several strategies can be used to reduce and end conflicts. In discussing potential conflicts between students in an online community college course, I will examine the conflict of values ​​between five women from diverse backgrounds who have had little or no contact with each other regardless of the online environment. Michelle Charisse Munyer was born on October 26, 1978, in Sacramento, California, and has lived in the Bay Area since she was 12 years old. She has been taking classes at BCC since 2010, after suffering an accident that left her unable to work. Although she never graduated from high school, she graduated from BCC with two AAs in fine arts and A&H in liberal arts. Berlena Gullett was born in St. Pierce, Florida, and is the youngest daughter of her nine siblings. She grew up in Jersey City, New Jersey, but has lived in Texas, Arizona, Florida, and currently resides in California. As a child, she lived in a group home until her emancipation at eighteen. After attending Monmouth College, she joined Air For...... middle of paper......a dominant communication style. In the classroom, the teacher usually acts as the moderator of the forum, but in other online communities the moderator is usually a third party who may not be cross-culturally competent. The host's unique educational opportunities for online communication, but the passage of time, lack of social relationships, visual and auditory cues create a communication handicap. The diversity of community colleges provides unique opportunities for cross-cultural relationships as well as cross-cultural challenges in hopes of achieving different goals and from different backgrounds. Works Cited Ott, Marvin C. “Mediation as a method of conflict resolution: two cases”. International Organization 26.04 (1972): 595-618. JSTOR. Internet. December 3, 2013. “Types of Conflict.” Types of conflicts. Np, and Web. December 3. 2013. .