Interpersonal CommunicationInterpersonal communication refers to the process of communicating information between people, and it is also the process that people communicate with each other in common activities with various types of ideas, thoughts and feelings (Gudykunst, et al., 1988). Communication is mainly expressed through words, expressions, gestures, posture and social distance. Although the forms of interpersonal communication are varied, the dissemination of information has its general rule. The most basic elements include information senders, information, channel and information recipient. The sender of information is the main organ of information communication, it not only aims to disseminate information, but also to encode the broadcast information, namely information processing and l organization of forms to facilitate transfer. Information refers to the content of communication, which expresses the idea, needs and desires, current affairs, etc. of the subject of communication (Koester, Lustig, 2012). The channel is namely the medium of information transmission, the information must be loaded into the channel, it can exist and be transferred, sound, light, electricity, animals, people and newspapers, Periodicals, films, television, etc., are all media for transmitting information. Recipients of information are the person who accepts the information. The information communication process refers to the message sender encoding the communication content into communication channels; Once the recipient receives the information, decodes the information and accepts it, then it sends the received information back to the sender. This is the basic process of communicating information. After the recipient of the information receives the information, it must go through decoding and then understand...... middle of paper ...... employees are very friendly, staff morale of the hotel is high, the cohesion is strong, which can greatly improve the work. efficiency, at the same time, it can also cause an emotional experience of love in each employee and strengthen the concern of the staff in the hotel, thus establishing a positive corporate image. Staff relations are mainly affected by staff cultural quality, ideological consciousness, collective concept, professional ethics and work dedication, etc. (Lin, 2002). Relationships among hotel staff are the prerequisite for managing guest relationships. It can create a harmonious atmosphere and improve the centripetal force of staff. Employees of a well-run hotel, facing a lot of daily work, especially front-line staff, not only face pressure from guests, but also pressure from hotel management. Good interpersonal skills