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Essay / Communication, ethics and the misinterpretation of...
Conversations are filtered through both verbal communication, where we explain our identity to another person, and non-verbal communication, where factors such as Facial expressions, gestures, paralinguistics, body language and posture, proxemics, gaze, haptics and appearance transmit our thoughts to others (Cherry). Misinterpretations can arise from assuming the other person is rude, which can create conflict and false accusations that can negatively affect a relationship. A key aspect of managing interactions is making eye contact with the person speaking (track 76). However, this is not practiced in many Middle Eastern and Asian cultures: in these cultures, eye contact is considered unnecessary or even inappropriate (“The role of eye contact…”). We must therefore try to understand how their non-verbal behaviors can be interpreted, in order to respect another person in the event of cultural differences. Individuals should take responsibility for checking their perception of other people's nonverbal behavior. For example, when you ask someone how their day was and they respond, “It went well,” but with a bitter, high-pitched tone of voice, be careful not to immediately assume that the other is upset and gets on the defense (“Damn it). , sorry for asking"). What you need to do is check that the