This process creates rapport, understanding and empathy with the client. The therapeutic process of engagement is important for both voluntary and involuntary clients. Practitioners have the ability to use several evidence-based techniques to engage their client in treatment. Alyssa's treatment took a client-centered approach that involved open-ended questions, active listening, validation, and feedback. ReferencesBernstein, D. (2012). Client-centered therapy. Psychology (9th ed.). Apple accessories seller. Ford, D. H. & Urban, H. B. (1963). Carl Rogers' “client-centered” psychotherapy. Psychotherapy systems: a comparative study. Hoboken, NJ: John Wiley & Sons Inc. Friedlander, M.L., Escudero, V., & Heatherington, L. (2006). Engagement in the therapeutic process. Therapeutic alliances in couple and family therapy: an empirical practice guide. Washington, DC, USA: American Psychological Association. Person-centered approaches. (2014). The Behavioral Health Coalition. Retrieved from http://www.coalitionny.org/. Regehr, C. and Antle, B. (1997). Coercive influences: informed consent