Staff maintained a short-term focus by complaining about the extra work required to implement the program. The statement “this is the way we have always done things” remained a theme of every PBIS meeting, without recognizing that the school must evolve with the population. Such rigidity can make implementing change more difficult and potentially lead to failure. Overcoming Resistance to Change As Harakas (2013) pointed out, one of the keys to reducing resistance to change is to increase employee motivation. The PBIS leadership team does not appear to have found a way to motivate staff to accept the changes necessary to implement the program. However, over time, the results of the changes triggered staff self-determination to adopt the PBIS program. This staff went from completely resisting any changes in the daily routine to suggesting other changes that would improve the learning environment for students and staff..