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Essay / Conflict Management Case Study 4 - 720
Assertive communicators are generally self-aware and assertive individuals (Anderson and Martin, 1995). If the undergraduate chooses to address the noisy neighbor in an assertive manner, timing will help him achieve his goals. When the undergraduate student is in an emotionally neutral state, the student should contact the neighbor, preferably in person, while clearly and concisely explaining the negative impact their noise level is having on their life. In conclusion, an assertive communicator would also ask the neighbor to be more aware and respectful in the